Lead Product Designer
Scaling inclusive design across an organisation
Moving accessibility from an isolated concern to an operating standard across 10 product squads.
Portfolio
Designing clarity into complex systems.
A selection of work across product strategy, inclusive design and team leadership.
Selected case studies
Product, systems and people.
Lead Product Designer
Leadership
From Storming to Performing
Helping a fragmented product team build trust, ownership and a more agile way of working.
Product Designer
Reducing friction without breaking fulfilment
Reducing customer effort while making subscription addresses more reliable for fulfilment operations.